On the Costa Brava, especially in areas such as Platja d’Aro, S’Agaró, Sant Feliu de Guíxols, Palafrugell, Llafranc, Calella de Palafrugell or Tamariu, it is very common to own a second residence. This reality raises an increasingly clear need: how to guarantee peace of mind and control of the property when the owner is not regularly present.

At +COMUNITAT, as property managers in Girona and the Costa Brava, we have developed a specific service to meet this need: a key holding service designed to provide peace of mind to property owners.

A service adapted to the reality of the Costa Brava
Homes located on the Costa Brava share a common characteristic: many of them are unoccupied for a large part of the year. This is especially the case in towns such as Tamariu, Calella de Palafrugell, Llafranc, Platja d’Aro or S’Agaró, where some owners only reside occasionally.
This situation entails several risks:
         - Lack of ventilation for long periods
         - Minor issues that are not detected in time
         - Problems related to utilities (water, electricity)
         - Difficulty in managing access or services
For this reason, more and more property owners are seeking professional solutions that allow them to keep their property under control without needing to be physically present.

From proximity to a professionalised service
At +COMUNITAT, for years, as part of our work as property managers, we have occasionally held keys for owners, especially at our offices in Tamariu and Platja d’Aro.
Although this task is not strictly part of the core functions of community property management, day-to-day reality has led us to take it on in order to respond to our clients’ needs.
Over time, and given the increase in volume and associated responsibility, we have decided to professionalise this key holding service, structuring it with clear protocols and ensuring security.

Why is a key holding service useful?
Having a key holding service on the Costa Brava is particularly useful in multiple situations:
         - Access to the property for family members or authorised persons.
         - Coordination of cleaning or maintenance services.
         - Management of repairs or occasional incidents.
         - Preparing the property before the owner’s arrival.
         - Support in managing rentals or temporary stays.
This service is especially relevant for owners who, in addition to not residing in the area, only visit in person during the summer months.

At +COMUNITAT, two types of services have been designed to meet different needs:

     A) Basic Service: secure key holding 
          The basic service is designed for owners who want a key collection point close to their property. This service includes: 
              - Secure storage of keys at our Costa Brava offices. 
              - Delivery and collection to authorised persons during office hours. 
              - Key holding without intervention in the property.

     B) Premium Service: property supervision 
         For owners who want to go a step further, the premium service offers periodic property monitoring. 
         It includes all basic service features and, additionally: 
              - Monthly visit (from September to June): 
                     · Basic check of the property's condition. 
                     · Opening and closing of windows. 
                     · Checking electricity and water. 
                     · Collection of mail. 
                     · Sending a video after each visit. 
              - Activation of heating. 
              - Coordination of cleaning service before arrival.

A service aligned with comprehensive property management
The key holding service is part of the +COMUNITAT philosophy: to offer comprehensive real estate asset management.
As property managers in Girona and the Costa Brava, we not only manage homeowners’ associations, but we also offer services related to:
         - Rental management (long-term)
         - Holiday rentals
         - Real estate sales services
         - Coordination of cleaning services
         - Legal and technical advice

In this context, key holding becomes a complementary service that adds value to property owners.
Key holding involves significant responsibility. For this reason, the service has been structured with professional criteria that guarantee:
         - Key control and registration
         - Management of authorised persons
         - Delivery and reception protocols
         - Internal organisation to ensure security
This approach allows us to offer a reliable service aligned with the expectations of Costa Brava property owners.

A complementary, non-mandatory service
It is important to note that this service is not mandatory and is not part of the basic services of community property management.
Clients who do not require this service can continue to rely on +COMUNITAT as their property managers as usual.
However, for those owners seeking more comprehensive management of their property, this service represents a practical and efficient solution.

Peace of mind for property owners on the Costa Brava and in Girona
In short, the key holding service is designed to provide something very specific yet highly valuable: real peace of mind.
Whether in Platja d’Aro, S’Agaró, Sant Feliu de Guíxols, Palafrugell, Llafranc, Calella de Palafrugell or Tamariu, more and more property owners rely on professional services to keep their homes under control when they are not present.
At +COMUNITAT, we continue working to adapt to this reality, offering useful, well-structured services aligned with our clients’ needs.